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The Surprising Reason Why Software Could Cause Physical Damage to a Hard Disk Drive

Updated: Jul 1




If you think about it, software provides instructions to a hardware device on what to do. It is comprised of an entire set of programs, procedures, and routines associated with the operation of a computer system for example.  This includes the hard disk drive component of a computer system.


When a hard drive starts to experience physical failure, say a pin prick size degradation in a section of the drive – coined as “error”, it is having difficulties reading the data stored on the device.  The mere act of copying data from the failed drive to another storage device is forcing data access from the failed device, which will spread damage beyond the initial pin size problem.


Let me explain further: just like a record player, there are discs called platters. Platters are where the data is written to and is read from. Similarly, the read/write heads are components of a hard drive located at the end of the actuator arm.  They are responsible for reading and writing the data to the platters.  In this scenario, the read heads will cause scratches on the platter, often resulting in irreversible data loss.


Users frequently make the mistake of running the troubleshooting software that is built-in their Operating System (OS), such as CHKDSK utility scan for Windows and The Mac Disk Utility’s “FirstAid” option for iOS.  This process can take days, which means that the software is attempting to read the data on the drive for that amount of time.  Worse yet, it is impossible to abort a CHKDSK command once it has initiated.  Doing so will cause corruption to your file system.


So, in terms of best practice to optimize chances of data recovery performed by a professional data recovery service provider, it is best not to attempt any transaction with the hard drive as soon as it is not accessible.  Instead, rely on the expertise of data recovery professionals by sending your media to them for service.


If shopping for the right data recovery service provider is a daunting task for you, look beyond expert skillsets by confidently selecting a company that provides fair pricing.  This means a fixed price for data recovery service as opposed to an escalating pricing scheme that depends on the evaluation of the drive.  Fair pricing also means that the company is willing to give its customers a full refund for unsuccessful data recovery attempts.  ATP Data Services (www.atpdataservices.com) deeply understand its customers’ needs as it already serves a wide range of customers across industries, recovering data from any brand of storage technology.

 

 

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